Welcome to Neria (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit neria.in or make a purchase from us.

1.Information We Collect

We may collect the following information:

• • • Name

• • • Email address

• • • Phone number

• • • Billing and shipping address

• • • Order and payment details (payment information is securely processed by our payment partners)

• • • IP address, browser type, and device information

• • • Information you provide when contacting customer support

2.How We Use Your Information

We use your information to:

• • • Process and deliver your orders

• • • Communicate order updates and customer support

• • • Process refunds and returns

• • • Improve our website and services

• • • Prevent fraud and maintain website security

• • • Send promotional offers and updates (only if you have chosen to receive them)

3.Payment Information

Payments are processed through secure third-party payment gateways. Neria does not store your complete debit card, credit card, or banking information on our servers.

4.Cookies

Our website may use cookies to:

• • • Remember your shopping cart

• • • Improve website performance

• • • Analyze website traffic

• • • Enhance your browsing experience

You can disable cookies through your browser settings, although some website features may not function properly.

5.Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers such as:

• • • Payment gateway providers

• • • Courier and shipping partners

• • • Technology and website service providers

These providers receive only the information necessary to perform their services.

6.Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

7.Your Rights

You may contact us to:

• • • Access your personal information
    • Correct inaccurate information
    • Request deletion of your personal data, subject to legal obligations
    • Opt out of promotional communications                         

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9.Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11.Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Website: https://www.neria.in

Email: support@neria.in